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Frequently Asked Questions

Billing and Sales

Definitions

General Information

Prerequisites and Compatibility

What payment methods do you accept?

Currently, we only accept payments by credit card and cryptocurrencies.
The entire subscription process is 100% secure and encrypted.

What are your delivery times?

Since the creation and delivery of our subscriptions are fully automated,
you will receive your subscription instantly after making your payment.

How much does Golada cost?

Golada currently offers two pricing plans:
A monthly rate of €9.99 and an annual rate of €39.99.
No contracts or additional fees.

Do you automatically renew subscriptions?

No, we do not practice automatic renewals or recurring payments.
The renewal of an expired subscription can only be done manually by subscribing
to another subscription.

What is your refund policy?

We are confident that you will enjoy the best global IPTV service.
If for any reason your experience does not satisfy you,
you have 7 days to request a full refund of your initial payment,
just contact support at: support@goladatv.com

What can I watch on Golada?

Golada offers a vast catalog (+50,000) including feature films, documentaries, series, and anime.
Watch over 40,000 TV channels live worldwide. Watch Golada at your leisure, whenever you want.

On how many screens simultaneously can I use my subscription?

Our offers initially include one screen available simultaneously,
this can go up to three depending on the subscribed options.
Note that you can install your subscription on as many devices as you like.

What is IPTV?

IPTV stands for "Internet Protocol TeleVision". As the name suggests, it is a method of television transmission
that uses the Internet to operate, unlike terrestrial digital television (TNT)
which uses cable or a dish pointed at a broadcasting satellite.

What is EPG?

EPG (Electronic Program Guide) is a guide used in the television industry.
It provides information about the current program and those to come over a period of a few hours.

Which devices are compatible with your IPTV?

Our IPTV subscription is compatible with all IPTV devices (and applications),
including but not limited to:

  • All devices running Windows/MacOS/Linux
  • All devices running Android
  • All devices running iOS
  • Some consoles (Xbox One)
  • Smart TVs (Samsung, LG, TCL, Hisense, Sony, etc...)
  • All devices using the Stalker Portal principle (Mag, Dreamlink, STB Emu...)
  • FireStick TV
  • Google ChromeCast
  • Mi TV Xiaomi
  • All Android TV boxes

I don't know how to install my subscription, what should I do?

If you're unsure how to install and use your subscription,
don't worry, we've written a series of step-by-step installation tutorials for all devices.
If you encounter difficulties, feel free to contact support.

Where can I watch Golada?

Golada is where you want it, when you want it.
Log in to your account to watch Golada online on an IPTV application from your computer or any Internet-connected device
such as Smart TVs, smartphones, tablets, streaming players, and game consoles.
Take Golada with you wherever you go.

What is the minimum required internet speed?

The minimum required internet speed depends on the resolution of the media being viewed,
we provide several resolutions for each of our channels to suit all users.

  • SD requires a minimum speed of 0.5Mbps (500kb/s).
  • HD requires a minimum speed of 1Mbps.
  • Full HD requires a minimum speed of 2Mbps.
  • 4K requires a minimum speed of 4Mbps.

You can test your internet speed at fast.com.